Got Questions

Frequently Asked Questions

Ravzon Overview

To join the community platform and marketplace, simply visit our website and click on the “Sign Up” button. Fill out the required information, create your account, and you’ll be ready to explore the platform’s features.

Absolutely! The community platform is open to all construction industry professionals, regardless of whether they participate in the marketplace. You can engage in discussions, seek advice, and share your expertise with other members of the community.

We prioritize the security of our users’ transactions. Our marketplace incorporates industry-standard security measures, including secure payment gateways and encryption protocols, to ensure a safe buying and selling experience. We also encourage users to review sellers and their products to maintain transparency and trust within the community.

Yes, there is a nominal fee for selling products on the marketplace. The fee structure varies depending on the type of product and the transaction value. You can find detailed information about the fees in our seller guidelines.

The marketplace offers search functionality that allows you to search for specific products based on keywords, categories, and filters. Simply enter the relevant details in the search bar, and you’ll be presented with a list of relevant products.

Yes, you can negotiate prices with sellers on the marketplace. Each product listing typically includes a “Contact Seller” option, where you can communicate directly with the seller to discuss pricing, bulk orders, or any other queries you may have.

Yes, we have a rating and review system in place. After completing a transaction, buyers can provide feedback and rate the seller based on their experience. This helps maintain transparency and allows other users to make informed decisions when buying products.

If you encounter any issues or have questions, our support team is readily available to assist you. You can reach out to them through the “Contact Us” page on our website, and they will promptly address your concerns.